Research Area: Machine Learning
Due to the growing volume of electronic payments, the monetary strain of credit-card fraud is turning into a substantial challenge for financial institutions and service providers, thus forcing them to continuously improve their fraud detection systems. However, modern data-driven and learning-based methods, despite their popularity in other domains, only slowly find their way into business applications. In this paper, we phrase the fraud detection problem as a sequence classification task and employ Long Short-Term Memory (LSTM) networks to incorporate transaction sequences. We also integrate state-of-the-art feature aggregation strategies and report our results by means of traditional retrieval metrics. A comparison to a baseline random forest (RF) classifier showed that the LSTM improves detection accuracy on offline transactions where the card-holder is physically present at a merchant. Both the sequential and non-sequential learning approaches benefit strongly from manual feature aggregation strategies. A subsequent analysis of true positives revealed that both approaches tend to detect different frauds, which suggests a combination of the two. We conclude our study with a discussion on both practical and scientific challenges that remain unsolved.
Keywords:
Sequence Classification
Credit-Card Fraud Detection
Machine Learning
Deep Learning
Author(s) Name: Johannes Jurgovsky,Michael Granitzer,Konstantin Ziegler,Sylvie Calabretto,Pierre-Edouard Portier,Liyun He-Guelton and Olivier Caelen
Journal name: Expert Systems with Applications
Conferrence name:
Publisher name: ELSEVIER
DOI: 10.1016/j.eswa.2018.01.037
Volume Information: Volume 100, 15 June 2018, Pages 234-245
