The mission of the International Journal of Customer Relationship Marketing and Management (IJCRMM) is to provide broad international coverage of subjects relating to all areas of customer relationship marketing and E-CRM as well as selected articles in other areas of consumer behavior.
Journal Home:  Journal Homepage
Editor-in-Chief:  Riyad Eid
scope: Emphasis is placed on the publication of articles which seek to link theory with application or critically analyze real-life situations with the objective of identifying good practice in the implementation of CRM approach and its effect on customer behavior.
Print ISSN:  19479247,
Electronic ISSN:   19479255
Abstracting and Indexing:  Scopus
Imapct Factor :  
Subject Area and Category:   Business, Management and Accounting Business and International Management Management Information Systems Marketing Computer Science Information Systems Decision Sciences Information Systems and Management
Publication Frequency:  Quarterly
H Index:  4
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Q4:  Marketing
Cite Score:  0.8
SNIP:  0.266
Journal Rank(SJR):  0.132
Latest Articles:   Latest Articles in International Journal of Customer Relationship Marketing and Management
Guidelines for Authors: International Journal of Customer Relationship Marketing and Management Author Guidelines
Publisher:  IGI Global Publishing
Country:  United States