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International Journal of Electronic Customer Relationship Management - Inderscience | 2021 Cite Score:3.0|Q3

International Journal of Electronic Customer Relationship Management With Cite Score

Cite Score and Journal Rank of International Journal of Electronic Customer Relationship Management

About:

The aim of IJECRM is to provide an international forum and refereed reference in the field of electronic customer relationship management (ECRM). It also addresses the interaction, collaboration, partnership and cooperation between small and medium sized enterprises (SMEs) and larger enterprises in a customer relationship. More innovative analysis and better understanding of the complexity involved in a customer relationship are essential in todays global businesses. Therefore, manuscripts offering theoretical, conceptual, and practical contributions for ECRM are encouraged.

Journal Home:  Journal Homepage

Editor-in-Chief:   Prof. Bruce Chien-Ta Ho

scope: Electronic customer relationship management (ECRM) CRM strategy, marketing, technology and software Custom marketing and sales management Customer lifetime value, loyalty, satisfaction, behaviour, databases Issues for implementing CRM systems/solutions for CRM problems Tools for capturing customer information, managing/sharing customer data

Print ISSN:  1750-0664

Electronic ISSN:  1750-0672

Abstracting and Indexing:  Scopus

Imapct Factor :  

Subject Area and Category:   Business, Management and Accounting Business, Management and Accounting (miscellaneous)

Publication Frequency:  

H Index:  14

Best Quartile:

Q1:  

Q2:  

Q3:  Business, Management and Accounting (miscellaneous)

Q4:  

Cite Score:  2.0

SNIP:  0.559

Journal Rank(SJR):  0.213

Publisher:  Inderscience Enterprises Ltd.

Country:  United Kingdom