Cite Score and Journal Rank of International Journal of Services Operations and Informatics

About:

International Journal of Services Operations and Informatics (IJSOI) is a peer-reviewed academic journal that focuses on the integration of services operations with information systems and informatics. The journal publishes research that addresses various aspects of service operations, technology management, and their intersection with information systems.

Objective: The primary objective of the International Journal of Services Operations and Informatics is to advance the understanding and development of service operations by integrating them with information technologies and informatics. The journal covers topics such as service management, operations strategy, service quality, information systems for service operations, technology in service delivery, and innovations in service operations. It aims to provide a platform for researchers to present novel approaches and solutions that enhance service operations through effective use of technology and information systems.

Interdisciplinary Approach: The journal adopts an interdisciplinary approach by incorporating research from fields such as operations management, information systems, business management, and engineering. This approach allows for a comprehensive exploration of how information technologies can improve service operations and management. Contributions that bridge multiple disciplines and offer new insights into the integration of services and technology are particularly encouraged.

Impact and Significance: The International Journal of Services Operations and Informatics has a significant impact on both academic and professional communities involved in service operations and information systems. The research published in the journal provides valuable contributions by presenting new theories, methodologies, and practical applications that address contemporary challenges in service management and technology integration. It serves as a key resource for researchers, practitioners, and managers who are engaged in optimizing service operations and leveraging information systems to improve service delivery.

Journal Home:  Journal Homepage

Editor-in-Chief:  Dr. Daniel Palacios

scope: The International Journal of Services Operations and Informatics is a peer-reviewed journal that focuses on the integration of services operations and information systems. It aims to provide a platform for research and discussions on how information technologies and systems can enhance service operations across various industries. The journals scope includes:

1. Service Operations Management: Research on the management of service operations, including process design, service quality, performance measurement, and operational efficiency.

2. Service Innovation and Design: Studies on the development and design of new service offerings, service innovation strategies, and methods for improving service design.

3. Service Systems and Technologies: Exploration of technologies and systems that support service operations, including IT infrastructure, service platforms, and automated systems.

4. Service Quality and Customer Satisfaction: Research on methods for measuring and improving service quality, customer satisfaction, and customer experience management.

5. Information Systems in Service Operations: Studies on the application of information systems to support and optimize service operations, including system integration, data management, and decision support systems.

6. Service Supply Chain Management: Research on managing the service supply chain, including logistics, coordination, and integration of service providers and suppliers.

7. E-Service and Digital Services: Exploration of electronic and digital service models, including online services, digital platforms, and e-commerce systems.

8. Service Operations Strategy: Studies on strategic approaches to service operations, including strategic planning, competitive positioning, and service delivery models.

9. Operations Research in Services: Research applying operations research methodologies to service operations, including optimization, simulation, and analytical modeling.

10. Service System Integration: Exploration of integration strategies for service systems, including the interoperability of IT systems and the coordination of service processes.

11. Human Resource Management in Services: Studies on the management of human resources in service operations, including workforce planning, training, and performance management.

12. Service Analytics and Performance Measurement: Research on analytics techniques for measuring and analyzing service performance, including data-driven decision-making and performance metrics.

13. Customer Relationship Management (CRM): Exploration of CRM systems and strategies, including customer data management, relationship building, and loyalty programs.

14. IT-Enabled Service Transformation: Studies on how information technology enables and drives transformation in service operations, including digital transformation initiatives.

15. Service Operations in Emerging Markets: Research on service operations and information systems in emerging markets, including unique challenges and opportunities.

Print ISSN:  1741539X,

Electronic ISSN:  17415403

Abstracting and Indexing:  Scopus

Imapct Factor :  

Subject Area and Category:   Business, Management and Accounting, Management Information Systems, Computer Science, Computer Science Applications, Information Systems, Decision Sciences, Management Science and Operations Research

Publication Frequency:  

H Index:  15

Best Quartile:

Q1:  

Q2:  

Q3:  

Q4:  Computer Science Applications

Cite Score:  1.6

SNIP:  0.148

Journal Rank(SJR):  0.183

Latest Articles:   Latest Articles in International Journal of Services Operations and Informatics

Guidelines for Authors: International Journal of Services Operations and Informatics Author Guidelines

Paper Submissions: Paper Submissions in International Journal of Services Operations and Informatics

Publisher:  Inderscience Enterprises Ltd.

Country:  United Kingdom