The mission of the Journal of Service Research is to be the leading outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, customer satisfaction and service quality, electronic commerce, and the economics of service. The journal is constructed to be international in scope, in keeping with the increase globalization of business; multidisciplinary, in keeping with how the best management is done; and relevant to the business world in a majority of its articles.
Journal Home: Journal Homepage
Editor-in-Chief: Ming-Hui Huang
scope: The mission of the Journal of Service Research is to be the leading outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, customer satisfaction and service quality, electronic commerce, and the economics of service
Print ISSN: 10946705
Electronic ISSN: 15527379
Abstracting and Indexing: SCopus Science Citation Index Expanded
Imapct Factor 2021: 10.052
Subject Area and Category: Business, Management and Accounting,Organizational Behavior and Human Resource Management Computer Science,Information Systems,Social Sciences,Sociology and Political Science
Publication Frequency:
H Index: 130
Q1:
Q2: Sociology and Political Science
Q3:
Q4:
Cite Score: 16.3
SNIP: 3.648
Journal Rank(SJR): 4.01
Latest Articles: Latest Articles in Journal of Service Research
Guidelines for Authors: Journal of Service Research Author Guidelines
Paper Submissions: Paper Submissions in Journal of Service Research
Publisher: SAGE Publications Inc.
Country: United States
