Author(s) Name:  Thomas H. Davenport

About the Book:

   In The AI Advantage, Thomas Davenport offers a guide to using artificial intelligence in business. He describes what technologies are available and how companies can use them for business benefits and competitive advantage. He cuts through the hype of the AI craze—remember when it seemed plausible that IBMs Watson could cure cancer?—to explain how businesses can put artificial intelligence to work now, in the real world. His key recommendation: dont go for the moonshot (curing cancer, or synthesizing all investment knowledge); look for the low-hanging fruit to make your company more efficient.
   Davenport explains that the business value AI offers is solid rather than sexy or splashy. AI will improve products and processes and make decisions better informed—important but largely invisible tasks. AI technologies wont replace human workers but augment their capabilities, with smart machines to work alongside smart people. AI can automate structured and repetitive work; provide extensive analysis of data through machine learning (analytics on steroids), and engage with customers and employees via chatbots and intelligent agents. Companies should experiment with these technologies and develop their own expertise.
   Davenport describes the major AI technologies and explains how they are being used, reports on the AI work done by large commercial enterprises like Amazon and Google, and outlines strategies and steps to becoming a cognitive corporation. This book provides an invaluable guide to the real-world future of business AI.
   A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.

Table of Contents

  1: Artificial Intelligence Comes of Age—Slowly
  2: AI in the Enterprise
  3: What Are Companies Doing Today?
  4: What is Your Cognitive Strategy?
  5: AI Tasks, Organizational Structures, and Business Processes
  6: Jobs and Skills in a World of Smart Machines
  7: Technical Approaches to Cognitive Technologies
  8: Managing the Organizational, Social, and Ethical Implications of Al

ISBN:  9780262350631

Publisher:  The MIT Press Publisher

Year of Publication:  2018

Book Link:  Home Page Url