International Journal of Information Systems in the Service Sector - IGI Global | 2024 Impact Factor:0.7 | Cite Score:2.4 | Q3

Cite Score and Journal Rank of International Journal of Information Systems in the Service Sector

• About: The International Journal of Information Systems in the Service Sector publishes original research articles, reviews, and case studies that address various aspects of information systems within the service industry. Topics include service-oriented architecture, information systems for service management, customer relationship management (CRM) systems, service innovation through technology, and the impact of IT on service quality and efficiency. The journal aims to explore both theoretical and practical issues related to the application of information systems in service environments.
• Objective
  The primary objective of IJISSS is to advance knowledge and practice in the integration of information systems within the service sector. The journal seeks to provide a platform for researchers, practitioners, and industry professionals to share insights and develop innovative solutions that enhance service delivery and management through information technology.
• Interdisciplinary Approach
  International Journal of Information Systems in the Service Sector embraces an interdisciplinary approach, recognizing that the effective application of information systems in services often involves insights from fields such as information technology, management, operations research, and customer service. The journal encourages contributions that integrate these diverse perspectives to address complex challenges and develop integrated solutions for the service sector.
• Impact and Significance
  The journal plays a significant role in both academic and professional communities by providing a valuable resource for understanding the impact of information systems on service sectors. Its influence is reflected in its ability to shape best practices, drive technological advancements, and improve service management and delivery.

• Journal Home:  Journal Homepage

• Editor-in-Chief:  John Wang

• Scope: The International Journal of Information Systems in the Service Sector (IJISSS) focuses on the application of information systems within the service sector. It aims to explore how information technology and systems can enhance the efficiency, effectiveness, and innovation in various service industries.
• Information Systems for Service Management:
  Development and implementation of service management systems
  Integration of information systems with service processes
  Customer relationship management (CRM) systems and their applications
  Service automation and its impact on operational efficiency
  Data management and analytics for service optimization
• Technologies and Tools in the Service Sector:
  Emerging technologies for service delivery and support
  Cloud computing and its role in service management
  Mobile technologies and applications in the service industry
  Use of artificial intelligence and machine learning in service systems
  Web-based tools and platforms for service enhancement
• Service Innovation and Transformation:
  Innovations in service design and delivery enabled by information systems
  Impact of digital transformation on service industries
  Case studies of successful technology-driven service innovations
  Strategies for leveraging technology to drive service improvement
  Best practices for managing technological change in the service sector
• Case Studies and Practical Applications:
  Real-world examples of information systems applications in various service sectors
  Analysis of successful and failed service technology implementations
  Evaluation of technology impacts on service quality and customer satisfaction
  Lessons learned from practical applications of service information systems
  Best practices and methodologies for effective technology use in services
• Future Trends and Research Directions:
  Emerging trends in information systems for the service sector
  Predictions for the future of technology in service industries
  Research opportunities and challenges in service information systems
  Impact of future technologies on service delivery and management
  Directions for future research and development in service information systems
• Latest Research Topics for PhD in Computer Science

• Print ISSN:  19355688

  Electronic ISSN:   19355696

• Abstracting and Indexing:  Scopus

• Imapct Factor 2024:  0.7

• Subject Area and Category:   Business, Management and Accounting, Management Information Systems, Strategy and Management, Computer Science, Information Systems, Decision Sciences, Information Systems and Management, Management Science and Operations Research

• Publication Frequency:  

• H Index:  16

• Best Quartile:

  Q1:  

  Q2:  

  Q3:  Information Systems

  Q4:  

• Cite Score:  2.4

• SNIP:  0.223

• Journal Rank(SJR):  0.235

• Latest Articles:   Latest Articles in International Journal of Information Systems in the Service Sector

• Guidelines for Authors: International Journal of Information Systems in the Service Sector Author Guidelines

• Paper Submissions: Paper Submissions in International Journal of Information Systems in the Service Sector

• Publisher:  IGI Global Publishing

  Country:  United States

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