Research Area: Artificial Intelligence
The human cognitive biases that result in anthropomorphism, the moral confusion surrounding the status of robots, and wider societal concerns related to the deployment of artificial intelligence at scale all motivate the study of robot transparency --- the design of robots such that they may be fully understood by humans. Based on the hypothesis that robot transparency leads to better (in the sense of more accurate) mental models of robots, I investigate how humans perceive and understand a robot when they encounter it, both in online video and direct physical encounter.
A zoomorphic robot is perceived as more intelligent and more likeable than a very similar mechanomorphic robot, even when the robots exhibit almost identical behaviour. A zoomorphic form may attract closer visual attention, and whilst this results in an improved MMA, it also diverts attention away from transparency measures, reducing their efficacy to further increase MMA. The trivial embellishment of a robot to alter its form has significant effects on our understanding and attitude towards it. Based on the concerns that motivate this work, together with the results of the robot transparency experiments, I argue that we have a moral responsibility to make robots transparent, so as to reveal their true machine nature. I recommend the inclusion of transparency as a fundamental design consideration for intelligent systems, particularly for autonomous robots.
Name of the Researcher: Robert H. Wortham
Name of the Supervisor(s): Joanna Bryson
Year of Completion: 2018
University: University of Bath
Thesis Link: Home Page Url
