Research Area:  Internet of Things

Abstract:

The Internet of things (IoT) transforms how businesses operate, create, and deliver products and services. Despite increasing interest in IoT business models, knowledge of the capabilities needed to implement them remains vague. The objective of this paper is to investigate patterns found in 21 empirical tested cases covering several industries. This paper identifies the most common capabilities (connectivity, data management and storage, monitoring, data analytics, control, operations management, maintenance, communication, applications, and security) in an IoT-Product Service System (PSS). Industry practitioners can use this information to visualise linkages between their intended business model and capabilities when developing IoT-PSSs.

Keywords:  

Author(s) Name:  Elina Karttunen, Mikko Pynnönen, Luke Treves

Publisher name:  Taylor and Francis

DOI:  10.1080/09537325.2021.2012143

Volume Information:  

Paper Link:   https://www.tandfonline.com/doi/abs/10.1080/09537325.2021.2012143